4 Tools for Mental Toughness

Think through everyone in your life. Who have you talked to the most in your life?

Some of you got it: it’s you.

What statements do you say the most frequently to your spouse, kids, co-workers, you???

Words are powerful. What you speak becomes an image. An image becomes the future.

I have advised many people to download the History Channel show “The Brain” on ITunes. It’s only like $4.00. They talk about the structure of the brain and their opening example involves the Navy Seals. Out of each class of 140 candidates, only 36 make it. Who are these people? The greatest correlation to success is not physical ability, but mental ability.

Here are their four techniques or tools they use to increase the rate of success among their potential S.E.A.L’s.

1. Goal setting

2. Mental Rehearsal

3. Self-Talk

4. Arousal Control

REALLY?!? These are the four techniques they use to train the most elite group of special forces?

Actually, sweet! I teach people how to do the exact same things. To make it personal, I have found through the development of self-awareness that I slaughter myself when I talk to me (no, I’m not psychotic). I then find that I get defensive with people, which comes across as validating myself and dismissing others. The fact is, I can be so insecure that I get tired of me slamming me, so when someone else does it, I’m sick of all the slamming!

I began speaking both grace and truth to myself. I started declaring to myself that I am . . . and I will be . . .

Powerful change internally. The other techniques used by the S.E.A.L’s are powerful too. I’ll hit those this week.

Part III – Poisonous Leader

Read my two previous posts to catch up.

The HBR article stated that leaders who use relational power as their main leadership approach gain the respect of their followers, but don’t achieve the true power positions. Those who are hard managers do achieve those positions. Pick your poison.

I believe it’s more about doing what’s best for the other person, the group, the division, or the company. We need to use both formal and informal power to accomplish that. It’s not about what your personal goals are, it’s about what’s best for everyone else besides you. The success will come as a result of good leadership. Your success is not the goal of leadership.

So – sometimes leaders need to be relational, sometimes they need to be hard           . Uh hem.

Yes, I am telling you to forget about the research in this particular HBR article. Who cares? How do you think non-thinking leaders will respond to such research? They will either tell themselves they want to be respected more than achieve status. Or they’ll become harder to work for because research shows those people make it to the highest positions.

Even though one approach is still more noble than the other, the focus is all wrong: my success. I’ll copy and paste the above paragraph.

I believe it’s more about doing what’s best for the other person, the group, the division, or the company. We need to use both formal and informal power to accomplish that. It’s not about what your personal goals are, it’s about what’s best for everyone else besides you. The success will come as a result of good leadership. Your success is not the goal of leadership.

Get a clue leaders.

Part II – Poisonous Leader

If you didn’t read yesterday’s blog. Read it first (below).

Situational leadership. Powerful concept – so many applications and nuances.

Let me give you the principle of what I am talking about: It’s the James 1:27 principle: Religion that God our Father accepts as pure and faultless is this: to look after orphans and widows in their distress and to keep oneself from being polluted by the world.

Look at every job in the world and every technological advancement. What is the overall purpose? To make life better for everyone. We Christians would say the purpose is to defeat the effects of the curse we brought upon ourselves. Golden.

We are all in the business of improving life. Our top priority is to help improve the lives of the TRULY helpless in this world (not entitlement junkies). Secondly, while we improve the lives of the underprivileged, we also want to improve our lives. However, we need to keep ourselves from being polluted in the process (Enron, Bernie Madoff, etc.).

Now let me bring it to the meeting your going to have today.

When you problem-solve with your team, you will have an opinion about what the team should do. Have you ever been in a meeting where it was obvious people were pushing their idea out of some personal agenda and not from what was best for the team? Bingo.

The overall goal of the company is to make money, helping other people and ourselves. Each company needs to be involved in some facet of Social Responsibility (James 1:27).

To keep yourself unpolluted, be teachable. What’s best for the team??

Both formal and informal leadership gets abused when you are out for you, not the team.

I’ll tie it all together tomorrow.

You’re Poisonous as a Leader

HBR July/August 2011 “Why Fair Bosses Fall Behind”

I love HBR. I’ll read an article and it will spur a blog post.

In previous blogs, I talk about the difference between formal and informal leadership. That’s basically where they head, but with research.

“The most effective leaders are generally those who give employees a voice, treat them with dignity and consistency, and base decisions on accurate and complete information.

But there’s a hidden cost to this behavior. We’ve found that although fair managers earn respect, they’re seen as less powerful than other managers–less in control of resources, less able to reward and punish–and that may hurt their odds of attaining certain key, contentious leadership roles.”

You’re poisonous as a leader, pick your poison.

You are either poisonous to other people, or poisonous to yourself. Isn’t that what you read???

Young aspiring managers reading this have a dilemma. If they use relational influence too much, they may not impress those above them. If they use formal power, they annoy everyone around them. Hmmm, what to do, what to do.

You’ve got to know when to fold ‘em, know when to hold ‘em, know when to walk away, and know when to run. Ahh, good ‘ole wisdom from Kenny Rodgers. Who???? Forget it.

I am a huge promoter of this principle: There are always multiple goals. Combine them all and there’s the answer. The key is to know which goal to emphasize in any given scenario. Enter emotional intelligence.

Sometimes you have to be poisonous to your chances of rising the infamous corporate ladder by “taking one in the chin” for a peer or direct report. Be relational, promote others before yourself.

At other times, you need to stand your ground and frankly tick those exact same people off.

How do you know when????

Read my blog tomorrow.

Great Words: “I Don’t Like You.”

Really?!? Yep. Let me explain.

This may seem weird, especially to you people pleasers, but you will have people who won’t want to roll with you. While in my graduate program for counseling, we were taught that 20% of the population will immediately connect with you. Sixty percent of the population you’ll have to work at building a relationship, and for 20% of the population, the relationship will just not gel. Nonetheless, leadership skills, teachability, and emotional intelligence on your part WILL make every relationship work, as much as depends on you (Romans 12:18).

Key phrase: as much as depends upon you.

Now let me add a twist. I WANT some people not to like me. Well, maybe that’s too strong. Knowing that there will be people who won’t like me, the only power I have is choosing who those people are.

Think about it. Who doesn’t like you? C’mon, someone doesn’t. You may not know it, but there are people who would really like to correct your thinking. They don’t agree with you and if it’s personal, they not only won’t agree with you, they won’t like you.

There are some people who are soft, hidden, and quiet. Everyone probably likes them, but they won’t change the world. Choose which way you want to go.

For those of us who want to change things, bring on the antagonists!

In my leadership experiences, there are people who not only don’t agree with me, but they really don’t like me. I have two approaches to this:

1. In aligning with being teachable, I know they are right about me somewhere. They have valid points and I would be a fool to ignore the truth they hold about me. I need to absorb what they say and grow through it.

2. After that, they still don’t like me. Sniff. My next decision: Knowing that in leadership there will be people who won’t like me, am I okay with THESE particular people not liking me??? Most of the time it’s an emphatic “Yes!!” I disagree with their thinking, I think they lack critical thinking skills and emotional intelligence. I literally DON’T want to align with their vision of whatever topic we have landed our mental model ships on.

So it’s not a matter of whether or not people won’t like me, it’s a matter of what people (or groups of people) don’t align with me. I am not only okay with this, it actually is validating that I am on the right track and that I am communicating my thoughts very clearly.

Now go and change the world.

Thinking About Leaving?

How do you end well? You’re probably not even thinking about resigning, retiring, or leaving your job. Maybe you are. This blog has more you application for those who AREN’T thinking about the above.

We all want to leave well, but as soon as the process begins, people naturally are less committed to you and it can feel a little awkward when there is open conversation about replacing you (and excitement about what the change means! Ouch).

At this point, you find out what’s inside. Sometimes we don’t know what’s inside of a container until it gets hit with something that forces the insides to come out. People are the same way.

Again – for those of you who aren’t thinking about leaving. The time will come. How can ensure you will leave well, with integrity and maturity, doing what’s best for the organization AND especially for the person who will replace you?

1. Be humble. Know the age-old example that the impact of you leaving will be the same as you removing your finger from a bucket of water. Some ripples, but frankly there won’t be a hole there. Now we all know that our impact on an organization has been felt and hopefully we left it better than when we arrived. The reason this example is always used is because we all struggle with not being missed, so our compulsion is to give people ideas on how we will be missed. Wow. It sounds weird, but that’s it at the core. When the scenario described above starts to come true, just keep imagining you are the finger and the water is the organization. Besides, you believe it’s true with everyone else who left before you, right? Dwell on that.

2. Be teachable. You want people to be compelled to say this about you: “You are one of the most teachable people I have ever met!” There’s only one way to get there. Proactive teachability. Reactive teachability is when people confront you and you aren’t a jerk about it (or smile in agreement with what they say, but completely ignore them ). Whew! Thanks for being teachable. Proactive teachability is when you PROACTIVELY go to people asking them how you can grow or improve; where you are wrong or blind; or simply asking them to tell you where they think you are blind. Be a one-minute manager in reverse. Take a minute and go to everyone in your circle of influence and ask them those questions.

Now, if you practice those two techniques, your chances of leaving a legacy instead of a stench increase by a hundred-fold. If you aren’t TRULY practicing those (giving superficial BS lip service to them), you are already in trouble. Trust me. Think through the past leaders whom you have heard left horribly and ask yourself, “If they would have practiced these techniques, would they have left differently?” I rest my case.

3 Ways Women Rock Business

Get more women on your teams, it will help improve your team’s performance. Harvard Business Review’s article “What Makes a Team Smarter? More Women” (June, 2011) shows that the collective intelligence of a group goes up with the inclusion of women. Whoa! I suddenly feel dumb. It can’t be true! Why? How? Help!

Sorry guys, but here are three reasons why this is true:

1. Corpus Callosum: the nerves that connect both left and right hemispheres in the brain. Women have a bunch of them, guys don’t. Why? Ugh, testosterone. When we were just little ones in our mommas bellies, our brains received a testosterone bath and it fried our corpus callosum. This allows women to be much more socially sensitive and they read non-verbal cues much better than we do. Understand that collective intelligence includes emotional intelligence. I think we men underestimate that particular strength in women. Yes, men have strengths too, but . . .

2. Tenacity: get treated unequally for generations and see what that produces in you. Don’t mess with women. They get relationships and they are subtle and smooth. Scary. I want to hide.

3. And number three? They have us. Bam! Now ladies, I just boosted your egos and complimented the daylights out of you! Don’t get mad. It’s called diversity. Either gender by itself will make mistakes. True?? Ladies, men have one strength that must be used in order to increase a group’s collective intelligence. What is it? It’s you. :)

Whew! There, how’s that?

Not What, But Who

We have all heard the phrase “it’s not what you know, but who”. Why does that work?

It comes from the core of leadership theory; the differences between formal and informal leadership. Formal leadership (influence) relies on positional power, coercive/reward power, and knowledge/expertise power. Informal leadership (influence) relies on charisma, relational power, and referent power (I will follow you because it’s YOU).

I believe both formal and informal power has benefits and are necessary. Further, the reason formal power is easily disdained is because it is so offensive without the use of informal power. Informal power can survive on it’s own. If you have informal power, you don’t need position, and you don’t need coercion or rewards to motivate people. You don’t need them, but with informal power, coercion and reward can be better understood as accountability and bonuses. Finally, you can have informal power without knowledge and expertise, but then it is simply “I want to help you because your a nice guy/girl.”

If you have informal power AND knowledge and expertise, then you are golden. The point of the contrast of informal and formal power is not the existence of certain aspects of it, because positional power does exist, coercive and reward power exists, and knowledge and expertise power does exist. The point of the contrast is what a person USES to gain power and influence.

If you tell people they should follow you because you are the boss, you can fire or reward them, or that you are the expert, then you actually end up LOSING power. If you gain influence through relationship, then you are golden because we all love to be accepted and if we are accepted by someone, we will grant them the power to influence us.

Hence the phrase, “It’s not what you know, it’s who you know.” You gain influence, referrals, and business through relationships. You, of course, need to have something someone else wants (what), but you gain influence, referrals, and business through informal power.

If you ever have to tell someone you’re the boss, you’re not.

If you ever have to tell someone that you hold punishment or rewards and they should follow you in light of it, then they’ll bail on you the first chance they get.

If you have to tell someone you’re the expert (based upon your resume), then they get a pit in their stomach because you just exalted yourself.

Hang with people, help people, make them successful; never forgetting the law of reciprocity.

Underestimating China (and America)

I just read a short article in June’s edition of Harvard Business Review. I also am going through the History Channel series “America: The Story of Us”.

We are underestimating China’s growth and power. “China’s cities are growing so quickly that the country now has more urban centers than most Western nations do. For instance, China has about 90 cities with a middle-class population of 250,000 or more; the U.S. and Canada together have fewer than 70.” The data is one thing, the interpretation of the data is another. This data is the RESULT of something, not the cause of it.

America: The Story of Us. One central theme: our stinking tenacity. Sometimes our tenacity hurt people; very, very badly. If we could put the overall effects of our tenacity on a scale, would the good outweigh the bad? I hope so (and think so).

People weathered horrible conditions to survive. Our tenacity created innovation and production. I still see that tenacity in the core of who we are; no question. Proof? Imagine if our government actually tried to make us socialistic. It makes me laugh at what we would do in response. We’re cool, it won’t happen.

Tenacity: stubbornness and persistence. The ability to overcome obstacles.

It’s not that tenacity isn’t at our core, it’s that we have a bunch of people who are receiving the benefits of our tenacity without lifting a finger.

Do we REALLY have that many people who need THAT MUCH assistance? Really!?!

I have proof that I am consumed with James 1:27, i.e. to help those who are in distress. No one can rationally accuse me otherwise. So I believe that gives me permission to criticize our government and many in our country. It’s not that we have lost tenacity, it’s that the percentage of lazy, undisciplined, emotionally un-intelligent people in our country is rising faster than our tenacity can answer for it. Our American ancestors made it or died. It’s that simple. No one bitched that the government wasn’t helping them (sorry for the expletive).

So what do we do as a country? I have no idea. Quit spending? Decrease the entitlements to put pressure on people to either become tenacious enough to overcome their circumstances or become homeless? Sounds like the right tension.

For you and me? Become addicted to James 1:27 and tenacity. If all 300 million of us Americans were instantly translated back to the first 150 years of America’s formation, how many of us would survive?

Things that make you go “Hmmmm”.

WIGS vs. Whirlwind

Think about the most important things you can do this week to make yourself successful.

Now look at your calendar – are those Wildly Important Goals (WIG’s) in there? Probably a mix right? There are things in your schedule that are extremely important. But you don’t need to PLAN anything with them, you simply need to do them and experience them because they will HAPPEN to you. That’s your whirlwind. It’s like Calgon, it will take you away. Sometimes that is good, sometimes that is bad.

Now think of the things you know you would love to do and really want to do that are not in your schedule. Those are your true WIG’s. If something is already a part of your whirlwind, don’t worry about it. It will happen no matter what. List the things that you need to plan, organize, or set goals to. If you don’t they won’t happen. But as you sit back, you really believe that they are WIG’s. If these things don’t happen, nothing else matters. They could be business or personal, it doesn’t matter. There are elements in both areas that fall into the WIG category. Why? Because we are people and we have work lives and personal lives.

It’s obviously easy for work to be the majority of your whirlwind because of the severity of the consequences if you ignored that whirlwind (like losing your job). Family and relationships are harder because it’s not measurable. It’s relationship. How do you measure that? I won’t get into it, but on a side note, I can help you, call me.

Simple process. Make a list of WIG’s that aren’t in your calendar. Block out times for each of the WIG’s.

No time? B-O-L-O-G-N-A. Now look at your schedule and see all of the stuff that is good, but doesn’t fall into the WIG category. You know what to do right now.

Everyone becomes what they want to (the whirlwind truly defines us), but some people think about it and take action.

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